Android

Cloud storage for Android: the complete setup guide

Everything Android owners need for a cloud backup app that actually captures everything. Covers full file access, battery optimisation, Samsung device care settings, and which folders a default backup quietly leaves out.

Updated August 2026 Android and Samsung Beginner friendly

Android gives you more control over a backup than any other phone platform, and that is exactly why Android backups fail more often. There are more switches, and three of them are set against you by default.

This guide covers cloud storage for Android from an empty account to a backup you can actually rely on. It deals with the two settings that quietly stop most Android cloud backup jobs, the folders a default backup never touches, what Samsung phones do differently, and how to free up storage on Android afterwards without losing anything you meant to keep.

Setup takes a few minutes. Everything after that runs on its own, provided you get the permissions right the first time.

100GB
Free cloud storage Android, no card required
3
Settings that stop most Android backups
1
Account across phone, tablet and computer

What cloud storage on Android actually does

A cloud storage app for Android keeps a second copy of your files on a server, separate from the phone. The original stays exactly where it is.

This is worth stating plainly because it is the single most common misunderstanding, and it stops a lot of people from setting up Android cloud backup at all. When a photo is backed up, it does not leave your gallery. Nothing is moved, nothing is hidden, nothing is deleted. Your phone looks identical the moment after the upload finishes. What has changed is that a copy now exists somewhere your phone cannot take down with it.

That distinction matters more than it sounds. If your phone is stolen on a Friday night, the photos are not gone, they are in your account. If the screen stops responding, or the phone goes in a river, or an update bricks it, the same holds. A dead handset becomes an expensive inconvenience rather than the loss of six years of photographs.

It is also worth separating this from what Android already does. Android has a system backup that covers app data, call history, device settings and your wallpaper. It is genuinely useful and it is not a photo backup. Plenty of people discover the difference only after wiping a phone, restoring it, and finding the camera roll empty. If you want photo backup Android needs a cloud storage app pointed at your media folders, which is what this guide sets up.

The same account works from a browser and from a tablet, so online storage for Android phones is not really a phone-only thing. You upload from the handset and open the files on a laptop that has never been connected to it.

Android system backup is not a photo backup. It restores settings and app data. Your camera roll needs a cloud backup app pointed at it separately.

Before you start

Four things, none of them complicated. Getting them in place first is the difference between a five minute setup and an evening of troubleshooting.

  1. A Wi-Fi connection. A first backup of a full gallery can run to tens of gigabytes. Doing that on mobile data is an expensive mistake.
  2. Power, or a charged battery. Android will throttle a long-running upload once the battery drops, and some manufacturers do it aggressively. Plug in for the first run.
  3. An email address you actually use. Account recovery goes through it. A dormant address is a problem you will only find out about at the worst moment.
  4. A rough idea of how much you are backing up. Settings, then Storage, will tell you what photos and videos are using. That number decides whether 100GB free cloud storage is comfortable or tight.

If that last figure comes back well over 100GB, do not let it stop you. Back up in order of what matters, camera roll first, and deal with the rest later. A partial backup that exists beats a complete one you never started.

Step 1: Create your free account

Install the app from Google Play and sign up. The full 100GB free cloud storage Android allowance is available straight away. There is no trial window that expires and no card required at signup.

Use an email you can get into from another device. If you ever need to recover the account from a phone you no longer have, an address tied only to that phone is not much use.

If you would rather look at the web app first, you can sign up in a browser at my.cloudgate-app.com and install the Android app afterwards. Same account either way.

Step 2: Grant full file access

This is the first of the three settings that break Android backups, and it is the one that causes the most confusion, because everything looks like it is working.

Modern Android offers a choice when an app asks for photos. You can allow access to everything, or you can allow access to selected items. Selected items is a genuinely good privacy feature and it is the wrong answer here. If you pick it, the app can only ever see the handful of photos you tapped, so the backup completes in seconds, reports success, and covers almost nothing.

Choose the option that grants access to all photos and videos. If you want the app to cover documents and downloads as well, it will also need broader file access, which Android presents separately.

If you have already tapped through the prompts and are not sure what you chose, check it directly. Open Settings, then Apps, find the app, then Permissions. Anything showing as limited or selected access needs changing before the rest of this guide is worth doing.

The symptom to watch for: a backup that finishes suspiciously fast and reports a file count far below what is in your gallery. That is limited photo access almost every time.

Step 3: Choose which folders get backed up

Android scatters your media across more folders than most people realise. A default backup usually picks up the camera folder and stops there, which is fine until you look for something that was never in it.

The folders that catch people out, roughly in order of how often they are missed:

Messaging media. Photos and videos people send you live in the messaging app's own folder, not in the camera folder. For a lot of people this is where the irreplaceable things are, and it is the single most commonly missed folder on Android.

Screenshots. Their own folder. Worth including if you screenshot tickets, confirmations or anything you expect to look up again.

Downloads. Documents, PDFs and the odd photo saved from a browser. Rarely included by default.

Edited copies. Some gallery apps save edits into a separate folder rather than overwriting the original. If your edits matter, check where they land.

Social and camera app folders. Some apps write to their own directory rather than the shared camera folder.

Go through the folder list once, deliberately, rather than accepting the defaults. It takes a minute and it is the difference between a backup that covers your phone and one that covers part of it.

Step 4: Turn off battery optimisation for the app

This is the second setting that stops Android backups, and unlike the permissions one, it usually breaks things weeks later rather than immediately.

Android aggressively restricts what apps can do in the background in order to protect battery life. In most situations that is a good thing. For a backup app it means the upload gets suspended the moment you lock the screen, resumed briefly, suspended again, and eventually the system decides the app is not important and stops waking it at all.

The pattern people describe is always the same. Backup worked fine for a fortnight, then stopped, with no error and no notification. Nothing broke. Android simply stopped letting it run.

Open Settings, then Apps, find the app, then Battery, and set it to unrestricted. The naming varies between Android versions and manufacturers, so you may see it described as unrestricted, no restrictions, or allow background activity. They all mean the same thing.

Worth knowing: a backup app set to unrestricted uses battery only while it is actually uploading. Once the queue is clear it sits idle like anything else.

Step 5: Wi-Fi only, or mobile data too

Wi-Fi only is the right default for almost everyone, and it is usually already set. It means uploads wait until you are on a known network, which keeps a large video backup Android job from eating a month of data in an afternoon.

The tradeoff is timing. If you are away for a fortnight and never join a Wi-Fi network, nothing uploads until you get home. For a holiday, which is exactly when people take photos they would hate to lose, that is a real gap.

Two sensible approaches. Either leave it on Wi-Fi only and connect to hotel or cafe Wi-Fi occasionally to let the queue drain, or allow mobile data for photos while keeping video on Wi-Fi only if the app separates them. Photos are small enough that a few hundred of them will not trouble most plans. Video is where the data goes.

Step 6: Confirm the first backup actually finished

Do not skip this. An unverified backup is a guess, and people generally discover the guess was wrong at the exact moment they need the files.

The first run takes as long as it takes. A large library on a decent connection can run overnight. Leave the phone plugged in, on Wi-Fi, and let it get on with it. You do not need to sit and watch.

When it reports done, check three things:

  1. The status says complete or up to date, not in progress, paused or waiting for Wi-Fi
  2. The file count is roughly what you would expect from your gallery, not a fraction of it
  3. You can open a recent photo from inside your account, ideally in a browser on another device, rather than from the phone gallery

That third check is the one that counts. Opening the photo from your phone proves nothing, because the phone has its own copy either way. Opening it in a browser proves the copy in your account is real and readable.

Cloud storage for Samsung phone owners

Samsung phones need one extra step, and it is the third of the three settings that break Android backups.

Samsung runs its own power management layer called Device Care, sometimes appearing as Battery and device care depending on your One UI version. It sits on top of standard Android battery optimisation and it will put apps to sleep independently of the setting you changed in Step 4. Changing one and not the other is why so many Samsung owners find their backup has quietly stopped.

Open Settings, then Battery and device care, then Battery, then Background usage limits. You will find lists named sleeping apps and deep sleeping apps. Make sure your cloud storage app is in neither. While you are there, turn off the option that automatically puts unused apps to sleep, or add the app to the list that is never put to sleep.

The rest of the setup on a Samsung is identical to any other Android handset. Full photo access, folder selection, unrestricted battery, and the media folder that Samsung Messages uses if you send photos through it.

Both switches, not one. Standard Android battery optimisation and Samsung Device Care are separate systems. An app can be unrestricted in one and asleep in the other.

Photo backup Android: where photos actually live

Once the setup above is done, photo backup Android handles itself. New shots join the upload queue as you take them and go up next time the conditions you set are met. It is worth understanding what is happening underneath, though, because it explains most of the questions people have afterwards.

A photo storage app Android users can rely on uploads the original file rather than a resized version. That matters if you ever want to print, crop heavily, or move the library somewhere else later. A compressed copy looks fine on a phone screen and falls apart the moment you enlarge it.

On how to store photos in cloud on Android, the honest answer is that the storing is the easy part. The part that goes wrong is coverage: whether every folder that holds photos is included, and whether the app is allowed to run. Both are settled by the steps above.

If you are wondering where to store photos from Android phone libraries that have grown past what the handset can hold, the answer is the same account, and then removing the local copies once you have confirmed the uploads. That order matters and it is covered below.

How to save phone photos online without any of this being a project: set it up once, verify it once, then leave it. The failure mode is not a dramatic error, it is quietly never checking.

Video backup Android and large Android files

Video is what turns a comfortable storage situation into a full one, and it does it faster than almost anyone expects.

A minute of 1080p footage from a phone costs roughly 60MB to 100MB. The same minute in 4K can reach 350MB or more. Ten minutes of 4K therefore uses about as much room as a thousand photographs. If your gallery looks modest but your storage keeps disappearing, video is the reason, essentially always.

For video backup Android specifically, three things are worth doing:

  1. Let the first video upload run on Wi-Fi and on power. A backlog of 4K clips is the one job that genuinely takes hours.
  2. Check your recording resolution. If you are shooting everything in 4K by habit rather than intent, dropping everyday clips to 1080p cuts their size by roughly three quarters with no practical loss on a phone screen.
  3. Archive finished footage rather than keeping it live. Clips you have already edited or shared do not need to sit on the phone.

Cloud storage for large Android files behaves the same way as anything else, it simply takes longer and uses more of your allowance. There is no separate mechanism for big files. A single long 4K recording is just a lot of megabytes moving in one direction.

How to free up storage on Android safely

This is the step where people lose photos, and it is entirely avoidable. The rule is simple: verify first, delete second, never the other way around.

Once your backup is confirmed, the local copies on the phone are duplicates. Removing them frees space without losing anything, because the copy in your account remains. The danger is doing it in the wrong order, or doing it while the backup is still catching up.

A safe sequence:

  1. Confirm the backup status reads complete, not in progress
  2. Open several photos from a browser on another device, including your oldest and your most recent
  3. Delete the local copies of a small batch first, perhaps a single month, and check that they still open from your account afterwards
  4. Only then work through the rest
  5. Empty your gallery's recently deleted or trash folder, which holds files for up to 30 days and is why people delete things and see no space returned

Start with video. Removing ten large clips frees more room than removing a thousand photos, and you will notice the difference immediately.

Never delete while a backup is still running. If a file has not finished uploading and you remove the original, there is nothing left to upload.

How to move files from phone to cloud manually

Automatic backup covers your media folders. Sometimes you want something specific moved right now, or something that lives outside those folders entirely.

Any file manager on Android can share a file into the app, and the app has its own upload control for picking files directly. Both work for documents, downloads, archives, or anything you have saved from a browser.

This is also how you handle files from a computer. Open the web app in a browser, drag the files in, and they appear on the phone. Online storage for Android phones is not a one-way street, and the account is the same one whichever device you reach it from.

Where to store photos from an Android phone

There are three realistic answers, and they fail in different ways. It is worth knowing which failure you are choosing.

An SD card is cheap and it is right there in the phone. It is also the option most likely to lose your photos. Cards fail without warning, and because the card lives in the same phone as the original, a stolen or drowned handset takes both copies at once. A card is extra room, not a backup. Treat it as storage, not safety.

A computer genuinely works, and for a long time it was the standard answer. The problem is that it depends on you. Someone has to remember to plug the phone in, and in practice that happens for a few months and then stops. It also puts everything on one hard drive in one house, which is a single point of failure if that drive dies or the house is burgled.

Online cloud storage removes the remembering. Once it is set up, new photos go up without anyone deciding to do it, and the copy is somewhere physically separate from the phone. That is what makes it a backup rather than a second pile of files.

The strongest arrangement is not one of the three, it is two of them. Cloud for the automatic everyday copy, plus an occasional export to a computer or drive for anything genuinely irreplaceable. That gives you one copy that never needs your attention and one copy that does not depend on any account at all.

If you only do one, make it the automatic one. How to save phone photos online with no ongoing effort beats a perfect manual system nobody keeps up.

How much storage you need

Translate the numbers into things you keep and they become much easier to judge. A phone photo usually lands between 2MB and 5MB, which puts a gigabyte at roughly 250 to 400 photos, and 100GB somewhere between 25,000 and 40,000 images.

Documents barely register. A scanned receipt is a few hundred kilobytes, a long PDF perhaps two or three megabytes. Video is the variable, for the reasons above.

So the practical guidance: if you shoot mostly photos with occasional short clips, 100GB free cloud storage will hold years of material. If you record long 4K video regularly, expect it to fill faster and plan on archiving finished footage rather than keeping everything live.

Free
100GB
Included with every account, no card required. Years of photos for most Android users.
Plus
250GB
250GB cloud storage, a sensible step up for a large library or regular video.
Pro
500GB
500GB cloud storage for heavy 4K video or a very large archive.
Family
1TB
1TB family cloud storage for a household backing up several phones.

Monthly and yearly billing are both available. Nothing you have already backed up stops working if you stay on the free plan.

Common Android problems and how to fix them

Backup finished in seconds and covered almost nothing. Limited photo access. Settings, Apps, the app, Permissions, and change it to allow all photos and videos.

It worked for two weeks then stopped with no error. Battery optimisation, and on a Samsung, Device Care as well. Set the app to unrestricted in both.

Photos are there, messaging pictures are not. Folder selection. Messaging media lives in its own folder and is not included by default.

Uploads pause every time the screen locks. Background activity restriction. Same fix as the stalled backup above.

Nothing has uploaded for days and you are travelling. Wi-Fi only is set and you have not joined a network. Either connect to Wi-Fi or allow mobile data temporarily.

Deleted a lot of photos and the phone still says storage is full. The gallery's recently deleted folder. It holds files for up to 30 days. Empty it.

Uploads are extremely slow. Usually the connection rather than the app. Most home connections upload far more slowly than they download, and a first backup of a full library is a lot of data. Leave it overnight before assuming something is wrong.

Moving to a new Android phone

This is where a backup earns its keep. Install the app on the new handset, sign in, and your files are there. Nothing needs to travel between the two phones and neither needs to be near the other.

The one thing worth doing before you hand the old phone on: open it, confirm the backup status is up to date, and let any queued items finish. The gap between your last backup and the moment you wipe the device is the only window where something can be lost.

Then set the new phone up the same way this guide describes. Full photo access, folder selection, unrestricted battery, and on a Samsung, Device Care. A new phone means new defaults, and the defaults are the same ones that caused problems on the old one.

What makes the best cloud storage app for Android

Every cloud storage app Android users can install will move a file from a phone to a server. The differences that matter are in what happens around that.

If you are comparing options, these are the things worth checking, in rough order of how much they will affect you day to day.

Does it upload originals or compressed copies? A resized photo looks fine on a phone and disappoints the moment you print or crop it. This is the difference people notice years later, when it is too late to fix.

Can you choose folders individually? An app that only backs up the camera folder is a partial solution on Android, where messaging media and screenshots live elsewhere.

How much free storage, and is it a trial? A free storage app that gives you a large allowance for thirty days is a paid app with a delay. 100GB free cloud storage with no expiry is a different proposition from 100GB free for a month.

Is there a web app? Being able to open your account in a browser is what lets you verify a backup properly, and what makes the files useful on a computer.

What happens when you hit the limit? The reasonable behaviour is that uploads pause and existing files stay put. Anything that deletes your files because you stopped paying is worth avoiding.

Be wary of any file storage app Android listing that promises storage without defined limits. Storage costs money to provide, and an allowance described in vague terms usually has a limit written somewhere less prominent.

Android tablets, second phones and the web

One account covers everything you sign into. An Android tablet, an old handset you kept as a camera, a work phone and a laptop browser all see the same files, and each device can back up its own folders into the same 100GB.

That is worth thinking about before you set the second device up. Two phones backing up into one account share the allowance rather than each getting their own, so a household with several heavy camera users is the case where a larger plan starts to make sense.

The tablet setup is identical to the phone setup, including the permission and battery steps, because Android tablets run the same restrictions. The web app needs no setup at all beyond signing in.

For anything that spans platforms, an Android phone and an iPhone in the same household for instance, cross platform cloud storage works the same way. The account is the thing, not the hardware.

Keeping it running month after month

The most common failure is not a broken backup. It is a backup that stopped six weeks ago and nobody noticed.

Android major version updates reset some background permissions, and manufacturer software updates can re-enable power saving on apps you had excluded. Neither generates a warning. The backup simply stops and the app keeps sitting on your home screen looking normal.

Two habits prevent this entirely:

  1. After any system update, open the app once. Ten seconds. If the status is up to date, you are done. If it is not, you have caught it in weeks rather than years.
  2. Once a month, open your account in a browser and look for something recent. Not from the phone, from a browser. This is the only check that proves the copy in your account is real.

Also worth doing after any new phone setup, any factory reset, and any time you change your Google account on the device. Those are the three moments when Android resets defaults back to the restrictive settings this guide turned off.

A backup you check occasionally is worth far more than a backup you assume is fine. One monthly glance in a browser is the whole maintenance requirement.

Frequently asked questions

Is 100GB free cloud storage Android users get actually free?
Yes. The free plan includes 100GB with no card required and no trial period that runs out. Paid plans exist at 250GB, 500GB and 1TB for people who need more room, but staying on the free plan does not stop anything you have already backed up from working.
Does backing up delete photos from my phone?
No. A backup copies files, it does not move them. Your gallery is unchanged afterwards. Removing local copies to free up storage on Android is a separate action you take yourself, after confirming the backup.
Why did my Android cloud backup stop working on its own?
Almost always battery optimisation. Android restricts background activity to save power and eventually stops waking the app. Set the app to unrestricted battery usage, and on a Samsung check Device Care background usage limits as well.
Is this different from the backup already built into Android?
Yes. Android's own backup covers settings, app data and call history. It is not a photo backup. A cloud backup app Android owners install separately is what covers the camera roll and your other media folders.
Can I get to my files from a computer?
Yes. The same account opens in any browser, so you can upload from the phone and download on a laptop that has never been connected to it. It also works the other way, which is the easiest way to move files from a computer onto the phone.
How long does the first backup take?
It depends on your library and your upload speed, and it is normal for a full gallery to take several hours or run overnight. Home connections upload much more slowly than they download. Leave the phone on power and Wi-Fi and let it finish. Subsequent backups only handle new files and are quick.
What happens if I reach the 100GB limit?
Uploads pause until you free space or move to a larger plan. Files already backed up are not deleted because you reached the limit. Storage allowances are defined limits rather than open-ended, so it is worth watching video in particular as it fills the fastest.

The Android checklist

If you do nothing else on this page, do these six things in this order.

  1. Create the free account and install the app from Google Play
  2. Grant access to all photos and videos, not selected items
  3. Go through the folder list and add messaging media, screenshots and downloads
  4. Set battery usage to unrestricted, and on a Samsung clear it from Device Care sleeping apps
  5. Leave the first backup to run overnight on Wi-Fi and power
  6. Open a photo from your account in a browser before you delete anything locally

That is the whole job. Steps two and four are the ones that break Android backups. Get those right and the rest looks after itself.

Start with 100GB, free.

Every feature on this page is included from the moment you sign up. Set it running in minutes on Android, iPhone or the web, with 250GB, 500GB and 1TB plans waiting if you ever outgrow it.