iPhone

Free cloud storage for iPhone: photo backup that works

iOS handles photo permissions differently, and that difference is why most iPhone backups are incomplete. Covers All Photos versus Selected Photos, background app refresh, Low Power Mode, and freeing up iPhone storage safely.

Updated August 2026 iPhone and iPad Beginner friendly

Most incomplete iPhone backups come down to a single tap made months earlier. iOS asks whether an app should see all your photos or only selected ones, people reasonably choose the cautious option, and the backup has been covering a handful of images ever since.

This guide covers cloud storage for iPhone from signup to a backup you can trust. It deals with the All Photos versus Selected Photos choice, background app refresh, Low Power Mode, how iCloud fits alongside a second copy, and how to free up iPhone storage afterwards without losing the originals.

Setup is short. The part that matters is checking one permission properly rather than assuming it is right.

100GB
Free cloud storage iPhone, no card required
1
Permission that breaks most iPhone backups
3
Platforms: iPhone, Android and web

What cloud storage for iPhone actually does

A cloud storage app for iPhone keeps a second copy of your files on a server. The originals stay in your Photos library, untouched.

Worth saying plainly, because a lot of people avoid setting up online storage for iPhone in the first place on the assumption that their photos will be taken off the device and exist only somewhere on the internet. They will not. Backing up copies a file. Your camera roll is identical afterwards. What changes is that a second copy now lives somewhere your phone cannot destroy.

If the phone is lost, stolen, dropped in the sea or simply stops turning on, the photos are still in your account. You sign in on a replacement, or in a browser on any computer, and they are there. That is the entire value proposition, and it only holds if the backup genuinely covers everything, which is where the next section comes in.

It is also worth being clear about how this sits alongside iCloud. They are not the same job, and they are not in competition. More on that below.

Backing up copies, it does not move. Freeing up iPhone storage is a separate action you take later, once you have confirmed the copies exist.

How this fits alongside iCloud

This is the question everyone with an iPhone asks first, and the answer is that they do different things.

iCloud Photos is a sync service. Its job is to make the same library appear on every Apple device you own. When it works, which is most of the time, it works well. The thing to understand is that sync propagates changes in both directions. Delete a photo on your iPhone and it disappears from iCloud and from your iPad too, because that is what syncing means. That is correct behaviour, and it is also why sync alone is not a backup. A mistake travels just as reliably as an intentional change.

The second issue is the free allowance. Apple gives every account 5GB, which is enough for settings and messages and not remotely enough for a photo library. Most people either pay for more or spend years dismissing a storage full notification.

A separate cloud storage app sitting alongside iCloud gives you a second copy in a second place, on an account that is not tied to your Apple ID. If something goes wrong with the Apple account, or a sync deletes something it should not have, that copy is unaffected.

You do not have to choose. Leave iCloud doing what it is good at, and add a second copy for the material you would be upset to lose. Additional storage for iPhone from a second provider also means the 5GB question stops being urgent.

Before you start

  1. Wi-Fi. A first upload of a full library can be tens of gigabytes. Mobile data is an expensive way to discover that.
  2. Power. iOS throttles background work as the battery drops, and Low Power Mode stops it outright. Plug in for the first run.
  3. An email address you can reach from another device. Account recovery goes through it, and an address you can only open on the phone you have lost is no help.
  4. An idea of your library size. Settings, then General, then iPhone Storage will show what Photos is using. That number tells you whether 100GB free cloud storage is comfortable.

If the figure is well over 100GB, start anyway. Back up in order of importance rather than waiting until you can do all of it at once.

Step 1: Create your free account

Install the app from the App Store and sign up. The full 100GB cloud storage iPhone allowance is live immediately. No card at signup, and no trial period that quietly ends.

You can also sign up in a browser at my.cloudgate-app.com first and add the app afterwards if you would rather look around on a larger screen. It is the same account.

Step 2: Choose All Photos, not Selected Photos

This is the step that decides whether your iPhone photo backup is complete or nearly empty, and it is genuinely easy to get wrong.

When an app first asks for your photos, iOS offers three options: Limited Access where you pick specific items, Full Access, and Deny. Limited Access is an excellent privacy feature and it is the wrong choice for a backup app. If you select it, the app can only ever see the photos you individually chose. Everything else is invisible to it, permanently, until you change the setting.

What makes this so hard to spot is that nothing looks broken. There is no error. The backup runs, finishes quickly, and reports success. It has faithfully backed up the eleven photos it was allowed to see.

Choose Full Access. If you have already tapped through and cannot remember what you picked, check it: Settings, then Privacy and Security, then Photos, find the app, and confirm it reads Full Access rather than Limited Access.

The tell: a backup that completes in under a minute and shows a file count nowhere near your library size. That is Limited Access, essentially every time.

Step 3: Allow Background App Refresh

iOS is strict about what apps may do when you are not looking at them, and for good reason. For a backup app it means uploads stop the moment you leave the app unless background activity is permitted.

Open Settings, then General, then Background App Refresh, and make sure it is enabled both globally and for the app specifically. If the global switch is off, the per-app switch does nothing.

Without this the app can still upload, but only while it is open and on screen. People end up sitting and watching a progress bar, then concluding the app is slow. It is not slow, it is only allowed to run while you are watching.

Step 4: Watch out for Low Power Mode

Low Power Mode suspends background app refresh entirely. This is the reason a working iPhone backup appears to stop for no reason.

It matters because Low Power Mode is often on without being a decision. iOS offers to enable it at 20 percent battery, people tap yes, and it stays on until the phone is charged past 80 percent. If your phone spends most of the day in the low battery range, background uploads are being suspended most of the day.

You do not need to stop using it. Just know that a backlog will clear when you next charge, and that if uploads have not moved in days, checking whether Low Power Mode has been on is a faster diagnosis than reinstalling anything.

For the very first backup, plug in and turn Low Power Mode off until it is done. After that it stops mattering much, because daily backups are small.

Step 5: Wi-Fi only, or mobile data too

Wi-Fi only is the sensible default and usually the one already selected. It keeps a large video backup iPhone job from consuming your monthly data in an afternoon.

The cost is timing. Away for two weeks without joining a network and nothing uploads until you get home, which is precisely when you are taking the photos you would most regret losing. Either join hotel or cafe Wi-Fi occasionally to let the queue clear, or allow mobile data for photos while leaving video on Wi-Fi. Photos are small. Video is where data disappears.

Step 6: Confirm the first backup finished

An unverified backup is a guess. People find out the guess was wrong at the exact moment they need it to have been right.

Leave the first run to finish on Wi-Fi and power. A large library can take hours or run overnight, which is normal, because home connections upload far more slowly than they download.

Then check three things:

  1. Status reads complete or up to date, not in progress, paused or waiting
  2. The file count looks like your library, not a fraction of it
  3. You can open a recent photo from your account in a browser on another device

The third one is the only real test. Opening a photo on the iPhone proves nothing, because the iPhone has its own copy regardless. Opening it on a laptop proves the copy in your account exists and is readable.

Photo cloud storage iPhone: formats and originals

Two iPhone-specific things are worth knowing once photo backup is running.

The first is HEIC. Modern iPhones save photos in HEIC rather than JPEG, which produces smaller files at the same quality. It is a good format and it is less universally supported than JPEG, so if you plan to open these files on older software, Settings, then Camera, then Formats, then Most Compatible will switch new photos to JPEG. Files get larger. Everything opens everywhere.

The second is Live Photos. Each one is a still image plus a short video clip, so it costs noticeably more room than a normal photo. If you want to store iPhone photos online and your library is mostly Live Photos, that partly explains the size.

To backup iPhone photos online in a way that stays useful, upload originals rather than compressed copies. A resized image is fine on a phone screen and disappointing the moment you print it or crop in. This is the decision people regret years later, when the original no longer exists to go back to.

Video backup iPhone and where the space goes

Video is what fills storage, and iPhones shoot very good video by default, which is exactly the problem.

A minute of 1080p costs roughly 60MB to 100MB. A minute of 4K can reach 350MB or more. Ten minutes of 4K therefore uses about the same room as a thousand photographs. If your library looks small but your storage keeps vanishing, this is why.

Three practical moves:

  1. Run the first video upload on Wi-Fi and power. A backlog of 4K clips is the one job that genuinely takes hours.
  2. Check your recording setting. Settings, then Camera, then Record Video. If you are shooting 4K at 60fps by default rather than by choice, dropping everyday clips to 1080p cuts their size dramatically with no visible loss on a phone.
  3. Archive finished footage. Clips you have already shared or edited do not need to stay on the device.

How to free up iPhone storage safely

This is where photos get lost, and it is completely avoidable. Verify first, delete second, and never while a backup is still running.

Once the backup is confirmed, the copies on the phone are duplicates. Removing them frees space without losing anything, because your account still has them. The danger is order of operations.

  1. Confirm the backup reads complete, not in progress
  2. Open several photos from a browser on another device, oldest and newest
  3. Delete a small batch locally first, say one month, and check they still open from your account
  4. Then work through the rest
  5. Empty Recently Deleted in the Photos app, which holds items for 30 days and is why deleting things appears to free no space

Start with video. Ten large clips free more room than a thousand photos.

One iPhone-specific warning. If iCloud Photos is switched on and you delete from the phone, the deletion syncs to iCloud and to your other Apple devices. Your separate backup is unaffected, which is the point of having one, but do not expect the file to still be in iCloud afterwards.

Never delete while uploads are pending. If the original goes before the upload completes, there is nothing left to upload.

If the phone is lost, stolen or broken

This is the scenario the whole setup exists for, so it is worth knowing what the day actually looks like rather than finding out under pressure.

Your photos are not on the missing phone in any sense that matters. They are in an account, reachable from any browser on any device. You can borrow a laptop, sign in, and confirm within a minute that six years of photographs still exist. People consistently underestimate how much that changes the experience of losing a phone.

The practical order on the day:

  1. Open your account in a browser first. Before dealing with anything else, confirm the files are there. It takes a minute and it removes the worst of the anxiety.
  2. Use Find My to mark the device as lost. This is an Apple function and separate from your storage account, but it is the right immediate step.
  3. Change your account password from the browser if there is any chance someone can get into the phone.
  4. Sign in on the replacement when you have one. Nothing needs to transfer between devices.

A broken screen is the same story with less urgency. The phone may be unusable and the files are not trapped inside it, which means you are not paying for a data recovery service or hoping a repair shop can pull the photos off.

This is also the argument for verifying occasionally. A backup that stopped in March is exactly as useless as no backup at all on the day the phone goes into a canal, and you will not find out which one you have until then.

When the iPhone says storage is full

The notification usually arrives at the worst possible moment, normally while trying to take a photo of something that will not wait. It is worth knowing what to do about it in advance.

First, understand which storage is full. iPhone storage means the space on the device. iCloud storage means the 5GB Apple gives you, or whatever you pay for. They produce similar looking warnings and need different responses, and people frequently buy more of one while running out of the other.

If it is the device, Settings, then General, then iPhone Storage will show what is using the space, sorted largest first. Photos will almost always be at the top, and within Photos, video will be most of it.

Once your backup is confirmed, the fix is the process described earlier: verify, delete a small batch, confirm, then continue, and empty Recently Deleted at the end. Starting with your largest videos frees the most space for the least effort.

The thing to avoid is the panic version, where you delete a few hundred photos quickly to get the camera working again and discover afterwards that the backup had stopped in the spring. Two minutes of checking first is the difference between reclaiming space and losing files.

How to move photos from iPhone to cloud manually

Automatic backup covers your library. Sometimes you want one specific thing moved immediately, or a file that is not a photo at all.

The iOS share sheet handles it. Select the items in Photos or Files, tap share, and choose the app. The app also has its own upload control for picking files directly, which is easier for large selections.

The same works in reverse from a computer. Open the web app in any browser, drag files in, and they are available on the phone. That is usually the simplest way to get something from a laptop onto an iPhone without cables.

File storage app iPhone: what else belongs in there

Most people set this up for photos and then never put anything else in it, which is a shame, because the awkward files are the ones worth protecting.

Photos are emotionally valuable and, in fairness, they are usually duplicated somewhere. The documents that only exist in one place are the ones that cause real problems when a phone dies. A few worth adding deliberately:

Anything in the Files app that is stored locally. On My iPhone means exactly that. If it is not in iCloud Drive or another service, it exists once, on a device you can drop.

Screenshots you are actually keeping. Boarding passes, order confirmations, parking bay numbers, the photo of where you left the car. These are in your camera roll so they are already covered, which is worth knowing rather than assuming.

PDFs and email attachments you saved. Tenancy agreements, warranties, medical letters, insurance documents. Individually small, collectively the things you will hunt for at the worst time.

Voice memos. Interviews, lecture recordings, song ideas. Almost nobody backs these up and they are genuinely irreplaceable.

Documents cost almost nothing against your allowance. A scanned page is a few hundred kilobytes and a long PDF two or three megabytes, so you could add every document on your phone and barely move the needle on 100GB. Photos and video are what fill an account. Paper is free by comparison.

Using online storage for iPhone this way also makes the files reachable from a computer, which turns out to matter more often than the backup itself. Being able to open a document on a laptop without emailing it to yourself is a small thing you end up using weekly.

What to look for in a cloud storage app for iPhone

Every option will move a file from a phone to a server. The differences worth paying attention to are around the edges.

If you are comparing, these are the questions that actually change your experience later:

Originals or compressed copies? Compression is invisible on a phone screen and obvious the first time you print or crop. You cannot recover detail that was discarded at upload.

Does it work outside the Apple ecosystem? The value of a second copy comes partly from it not depending on the same account and the same company as the first one. An app that runs on Android and in a browser keeps its usefulness if you ever switch.

Is the free tier permanent or a trial? A generous allowance for thirty days is a paid product with a delay. Check which one you are getting before you upload a library into it.

Is there a real web app? This is what lets you verify a backup honestly, from a device that is not the phone, and what makes the files useful on a computer.

What happens at the limit? Uploads pausing is reasonable. Files being removed because you stopped paying is not.

Treat vague descriptions of capacity with suspicion. Storage costs money to provide, so an allowance that avoids naming a number usually has one written somewhere less visible. Defined limits stated plainly are the honest version.

iPad, Mac and getting at files from a browser

One account covers every device you sign into. An iPad, a Mac, a work laptop and an Android phone in the same household all reach the same files, and each device can back up its own content into the same allowance.

That last part is worth planning around. Two phones backing up into one account share the 100GB rather than each receiving their own, so a family with several heavy camera users is exactly the case where a larger plan starts to make sense.

On a Mac or a PC there is nothing to install. Open the web app in a browser, sign in, and your files are there to download, upload or organise. This is the fastest way to move a batch of photos from an iPhone onto a computer, and it avoids the cable, the import dialog and the format conversion entirely.

iPad setup is identical to the iPhone, permissions included, because iPadOS applies the same photo access rules and the same background activity restrictions. If you use an iPad as a camera or for scanning, it is worth running through the same checklist there rather than assuming the phone setup covers it.

Keeping it running month after month

The usual failure is not a backup that breaks loudly. It is one that stopped seven weeks ago while the app carried on looking perfectly normal.

Major iOS updates occasionally reset permission prompts, and a phone that spends its afternoons under 20 percent battery spends its afternoons in Low Power Mode with background uploads suspended. Neither situation announces itself.

Two habits cover it:

  1. After any iOS update, open the app once. Ten seconds. If it says up to date, you are finished. If not, you have caught it early.
  2. Once a month, open your account in a browser and look for something recent. From a computer, not the phone. This is the only check that proves the copy in your account is real and readable.

Also worth doing after setting up a new device, after a restore from backup, and any time you change Apple ID on the phone. Those are the moments when iOS quietly reverts to the defaults this guide changed.

One monthly glance in a browser is the entire maintenance requirement. A backup you check occasionally is worth far more than one you assume is fine.

How much storage you need

A phone photo generally lands between 2MB and 5MB, which puts one gigabyte at roughly 250 to 400 photos and 100GB somewhere between 25,000 and 40,000 images. Documents barely count. Video is the variable, for the reasons above.

So: mostly photos with occasional clips, and 100GB free cloud storage iOS accounts will hold years of material. Regular long 4K video, and it fills faster, so plan on archiving rather than keeping everything live.

Free
100GB
Included with every account, no card required. Years of photos for most iPhone users.
Plus
250GB
250GB cloud storage, a sensible step up for a large library or regular video.
Pro
500GB
500GB cloud storage for heavy 4K video or a long archive.
Family
1TB
1TB family cloud storage for a household backing up several phones.

Monthly and yearly billing are both available. Staying on the free plan does not stop anything already backed up from working.

Common iPhone problems and how to fix them

Only a few photos backed up. Limited Access. Settings, Privacy and Security, Photos, and switch the app to Full Access.

Uploads only move while the app is open. Background App Refresh is off, either globally or for this app. Both switches need to be on.

Backup stopped for several days for no reason. Low Power Mode. It suspends background refresh entirely. Charge past 80 percent and it turns itself off.

Photos are there but they will not open on an old computer. HEIC format. Either convert on export or switch the camera to Most Compatible for new photos.

Deleted a lot and storage did not change. Recently Deleted holds items for 30 days. Empty it.

Nothing has uploaded while travelling. Wi-Fi only with no network joined. Connect to Wi-Fi or temporarily allow mobile data.

The first backup seems endless. Usually the connection, not the app. Upload speeds are typically a fraction of download speeds. Give it a night before assuming a fault.

Moving to a new iPhone, or from iPhone to Android

Install the app on the new device, sign in, and the files are there. The two phones never need to meet, and neither needs to be near the other.

Before you hand the old one on, open it, confirm the backup is up to date, and let anything queued finish. The gap between your last upload and wiping the device is the only window where something can go missing.

Moving from iPhone to Android is the case where a platform-independent account earns its keep. Apple's own tools move you between Apple devices very well and are much less help going the other way. An account that opens on both is simply a sign-in on the new phone. The same is true in reverse and for anyone running an iPhone alongside an Android tablet or a Windows laptop.

Frequently asked questions

Do I still need iCloud if I use this?
They do different jobs, so most people keep both. iCloud syncs your library across Apple devices. A separate cloud storage app gives you a second copy on an account that is not tied to your Apple ID, so a sync problem or an account issue does not affect it.
Is 100GB free cloud storage for iPhone really free?
Yes. 100GB is included with no card required and no trial that expires. Paid plans at 250GB, 500GB and 1TB exist for people who need more room, and nothing already backed up stops working if you stay on the free plan.
Will backing up delete photos from my iPhone?
No. Backing up copies files. Your camera roll is unchanged. Deleting local copies to free up iPhone storage is a separate step you choose to take after confirming the backup.
Why does my iPhone backup keep stopping?
Two usual causes. Background App Refresh switched off, which limits uploading to when the app is open, and Low Power Mode, which suspends background activity completely. Check both before assuming anything is broken.
Can I open my files on a Windows computer?
Yes. The account opens in any browser on any operating system, which is often the simplest way to get iPhone photos onto a Windows machine.
What is HEIC and should I change it?
HEIC is the format modern iPhones use for photos. It gives smaller files at the same quality, and it is less widely supported than JPEG. If you often open photos on older software, Settings, then Camera, then Formats, then Most Compatible will use JPEG for new photos instead.
What happens if I reach the 100GB limit?
Uploads pause until you free space or move to a larger plan. Files already backed up are not deleted for reaching the limit. Storage allowances are defined limits rather than open-ended, and video is what fills them fastest.

The iPhone checklist

  1. Create the free account and install the app from the App Store
  2. Set photo access to Full Access, not Limited Access
  3. Turn on Background App Refresh, globally and for the app
  4. Turn Low Power Mode off for the first backup and keep the phone on power
  5. Let the first run finish on Wi-Fi, overnight if needed
  6. Open a photo from your account in a browser before deleting anything locally

Step two is the one that matters. Nearly every incomplete iPhone backup traces back to Limited Access, and nothing else on this list can compensate for it.

Start with 100GB, free.

Every feature on this page is included from the moment you sign up. Set it running in minutes on Android, iPhone or the web, with 250GB, 500GB and 1TB plans waiting if you ever outgrow it.